Government Solutions

R&B has provided technical, data and business architectural solutions to the system changes and new functionality across the eligibility of specific DHS systems.

As a sub-contractor for MDE, R&B was tasked to redesign the existing user interface and build a front-end application to manage the existing workflow by streamlining the (UI) between the Tools for Environment Management Protection Organizations (TEMPO) permit tracking system database along with the agency programs that use the system to capture data on the various permits issued by the agency.

R&B created business process workflows to modernize Maryland Insurance Administration’s legacy Enterprise Complaint Tracking System which involved developing a browser-based web application that manages the lifecycle and workflow of consumer complaints, automated exchange of documents and resolution of the claims. R&B helped in streamlining the processes enabled coherent and simplified business operations. The data-driven insights from requirements mining sessions led to an improved and scalable business model.

Currently supporting in serving the Maryland Department of Aging ensuring that seniors are aware of the benefits that may be available within the Senior Prescription Drug Assistance Program and aid users with both the enrolment and application processes.

R&B on an application called the District Scheduling Application - designed and managed to update employees’ data across multiple districts/locations. In addition to that, another system called the Field Interview Report was built as a tool to gather information on suspicious subjects and/or activity. Field interview information was intended for use in conjunction with other types of evidence for the purpose of developing leads or patterns on various kinds of criminal activity.