About

Established in the year 2013, R&B has remained dedicated in providing information technology while contributing its own expertise on professional services for IT commercial and government.

This women-owned small business juxtaposes core competency in providing Management and Technical Consultancy, specializing in program and project management -encompassing business transformation, technology solutions and organizational change development. These services are provided in support alongside a variety of public and private sector clients related to domains including Learning Management, Transportation, Health & Human Services and Defense & Intelligence. The company delivers high-quality personnel, in built technology and optimistic intuition to understand the requests of the clientele- empowering individuals, supporting managers and team, and equipping global leaders.

Our Mission & Our Vision

Our Mission

Our Mission at R&B Services is to provide the highest quality IT services to our clients, who trust us to deliver innovative solutions that meet their goals with courtesy, integrity and creativity, improving our world through well-made software solutions.

  • Streamline Businesses Processes through Client-Focused Software Development
  • Provide Creative, Experienced Staff to Translate Vision into Reality
  • Provide the Highest Quality of Service to Our Customers with Integrity and Courtesy
  • Create an Environment of Continuous Improvement

Our Vision

To stand out in our industry by building a better world through creating thoughtful software solutions and providing experienced personnel for our clients

R&B’s Core Values

Honest and Integrity

R&B will act with professional responsibility and transparency in the dealings with the community and clients, employers, and employees.

Innovation through Collaboration

R&B creates a space to encourage employees to share its learnings as well as build and implement ideas to strengthen the organization using new building tools and technologies.

Value Our People

Working together, thinking ahead, and putting our sense of purpose and our commitment to technology and revolution - inspiring us to create a culture where inquisitive minds thrive, but support and value the research process.

Organizational Skills

These abilities let R&B stay focused on different tasks and allow us to use our resources efficiently and effectively - helping us manage time and energy.

Call to Action

Being dependable and empathic, we own up to our mistakes and learn from them by curious exploration and diligent search fact finding.

Our Team

Pallavi Ganti

President & CEO


Born and raised in Maryland, Pallavi Ganti attended The University of Maryland, Baltimore County to earn a degree in Business Technology Administration. She also minored in Technical Writing and then later went on to attain a Masters degree in Management Information Systems from Bowie State University. She has experience as a solutions-driven business analyst for the academia and healthcare domains and has also worked as a project coordinator for the United States Department of Labor’s Job Corps Program. In her spare time, she enjoys traveling, writing poetry and event planning.

Joan Stefun

Operations Lead


Joan Stefun attended Geneva College earning a degree in Accounting. Shortly thereafter she became a certified public accountant working in a CPA firm. Her clients included a bank, construction companies, law firms and other small businesses. Since then, Joan has been instrumental in the growth of various companies during her career in the area of finance, accounting and Human Resources. While not doing accounting, Joan enjoys reading, volunteering, and traveling.

Margaret Gates

Sales Lead


As the Sales Lead for R&B Services, Margaret manages the sales team in identifying and pursuing opportunities to increase our customer base. She researches and assesses market trends to determine industry needs. To present and promote our products and services to consumers, she successfully develops sales initiatives and implements marketing campaigns, maximizing outreach and increasing sales. Fostering our environment for open communication, she works with senior management, providing guidance to leadership on corporate strategies and works closely with our proposal team ensuring our offerings address agency expectations. Her constant interaction with our clients and stakeholders, addressing their requirements, and assessing our delivered services, provides continuous customer satisfaction and recurring business.

Cyntia Ntoboh Kifeh

Technical Recruiter Lead


As a Technical Recruiter at R&B Services, she serves as a strategic talent acquisition specialist, responsible for identifying, evaluating, and securing top technical talent to drive business growth and innovation. Leveraging market insights and industry expertise, she develops effective recruitment strategies, fosters meaningful connections with candidates and stakeholders, and collaborates closely with hiring managers to understand their unique talent requirements. With a keen focus on delivering exceptional results, she guides the recruitment process from initial sourcing to successful placement, leveraging her expertise to ensure the seamless integration of new talent into the team.

Our Certificates

At R&B Services, we pride ourselves in holding various certifications that define who we are and drive our quality services. R&B currently holds the following certifications:

ISO 9001:2015

(International Organization for Standardization)

CMMI

(Capability Maturity Model Integration) Level 3